For all Kentrox hardware, software, and service products, please refer to the Kentrox Limited Warranty statement. This provides information on warranty coverage and how to initiate a request against your warranty.

Out of Warranty Repair
Within the constraints of parts availability, customers may request out-of-warranty repair for equipment outside of the standard warranty period as listed in the Kentrox Statement of Limited Warranty.

Repair charges for out-of-warranty repair of a Kentrox product are equal to thirty percent (30%) of the current list price of the product. These repairs are warranted for a period of ninety (90) calendar days from the date of repair. Out-of-warranty products that are determined to be unrepairable will be returned to the owner "as-is."

For warranty questions not answered in the statement of limited warranty, contact Kentrox.
Email: support@Kentrox.com
Toll free: 1 800 733 5511
Direct: +1 614 798 2000