Expensive truck rolls, technician overtime, slow repair times, and increasing competition are creating pressure on fixed line operators to improve overall operational efficiency while better managing their networks.

To improve efficiency, technicians require tools that will help them troubleshoot remote site problems without driving to the location. Today, when a trouble ticket is issued, very little information is available from local loop and other critical remote site equipment, necessitating a costly, time consuming truck roll for diagnosis.

The Kentrox Local Loop Management Solution includes Optima, Remote, and Scout to: 

• Remotely monitor and control third party local loop and other equipment
• Integrate with device management interfaces on local loop equipment for remote communications
• Enable technicians to log into sites to monitor equipment, diagnose problems, and make repairs without a truck roll