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Kentrox Announces Comprehensive Site Management Solution

Optima® Management Portal enables service providers to manage, monitor, and control remote sites


COLUMBUS, OHIO – August 28, 2008 – Kentrox®, Inc., an innovator of site monitoring, management, and control solutions for service providers, announces immediate availability of the new Optima Management Portal for complete remote site management. This enables service providers to increase operational efficiency up to 50% while enabling virtual truck rolls and proactive maintenance, ultimately improving technician efficiency and network availability.

Optima Management Portal gives service providers a complete 360 degree view and control of network infrastructure at their sites. The management portal also provides automated preventative maintenance tools to help manage maintenance schedules and costs and proactively identify issues before they impact service. It also provides performance reporting to enable operators to view trending and availability of their networks. Truck rolls can be eliminated with remote access, diagnostics, and control capabilities in the Management Portal, and when dispatches are required, the technician will have a better understanding of the issue before arriving at the site.

Optima Management Portal features:
  • Performance management to remotely collect, monitor, trend site performance
  • Configurable dashboards and GIS map views for executive and technician reporting
  • Element management, providing status updates of multi-vendor network elements from anywhere
  • Event and performance correlation enabling advanced diagnostics
  • Automated maintenance and control of remote site elements
“Our customers rely on their network to perform flawlessly even as network complexity grows,” states Ben Stump, Kentrox Executive Vice President and Chief Technology Officer. “Traditional operational strategies for remote sites, such as remote cabinets, cell sites, and outside plants, are labor intensive, costly, and inefficient. Optima Management Portal empowers operators to automate site management. This dramatically reduces operating expenses while improving network quality and customer satisfaction.”

The Optima Management Portal can reduce repair time by 50% with remote diagnosis and repair capabilities. Technician efficiency is increased by 25% with remote diagnostic and control and enables batched dispatches. Combining performance management and proactive repairs result in improved network availability by up to 50%.

Optima Management Portal customers have significantly reduced troubleshooting efforts and cut Mean Time to Repair while addressing corporate cost containment goals such as reducing expensive overtime hours. The dashboards allow operations personnel to proactively – and remotely - diagnose and repair network problems at any given time, from anywhere in the world.

About Kentrox, Inc.
Kentrox is a world-class innovator of site monitoring, management, and control solutions, enabling service providers to reduce network and operating costs while improving network performance. With more than one million products successfully deployed in carrier and enterprise networks, Kentrox is a trusted partner of network operators and enterprises worldwide. Kentrox has major operations in the metro areas of Columbus, Ohio, Portland, Oregon, and Newark, New Jersey. For more information, visit www.kentrox.com.

Media Contact:
Dan Murray
Kentrox, Inc.
dan_murray@kentrox.com

 
 
 
 

 
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